At FameLeatherJackets, we want every customer to be satisfied with their purchase. Here is a clear and concise summary of our policies:
Return & Exchange Eligibility
-
Eligible within 30 days of delivery.
-
Item must be unworn, unwashed, undamaged, and with all original tags attached.
-
Return/exchange requests after 30 days are not accepted.
Return Procedure
Email us at sales@fameleatherjackets.com with:
-
Order number
-
Reason for return/exchange
-
Photos of the product if damaged or incorrect
Important:
-
Use a trackable courier service for returns.
-
Once the returned item passes inspection, we will process the refund or exchange.
Refund Policy
-
Refunds are issued to the original payment method within 3 business days after approval.
-
Item cost + applicable taxes will be refunded.
-
Return shipping costs are the customer’s responsibility, except for defective, damaged, or incorrect items.
Exchanges
-
Exchanges for wrong size, color, or incorrect item are allowed if reported within 3 days of delivery.
-
Customer must provide photos and measurements to facilitate the exchange.
-
The exchanged item will be shipped after the returned item passes inspection.
Order Cancellations
-
Cancel within 24 hours for a full refund.
-
Cancel within 3 days → 25% deduction.
-
Cancel within 7 days → 45% deduction.
-
No cancellations after 7 days.
Damaged or Missing Items
-
Report within 3 days of delivery with photos.
-
We will replace the item or issue a full refund including shipping fees if the issue is verified.
Restocking Fees:
- Note: There is no Restocking fees.
Shipping
-
Free worldwide shipping on all orders.
-
Delivery timeframe: 10–13 business days after payment confirmation.
-
Orders shipped via DHL, FedEx, USPS, SkyNet, or DPEX Worldwide Express.
-
Customers are responsible for any local customs duties or import taxes.
-
Tracking ID is provided via email.
✅ Summary:
FameLeatherJackets offers free worldwide shipping with tax-inclusive purchases, 30-day hassle-free return/exchange, and support for damaged or incorrect items. Customers are responsible for return shipping, except in cases of damage or error by us.
Business Name: Fame Leather Jackets
Business Address: 6 Murray Hill Terrace Marlboro NJ 07746-1748 United States
Email:Â sales@fameleatherjackets.com
Contact No:Â +1(732)406-5919
Response Time:Â We strive to respond within 24 business hours
