Frequently Asked Questions

What payment methods do you accept?+

We accept all major secure payment methods including Visa, MasterCard, American Express, and Maestro. We also support PayPal for a seamless checkout experience. All transactions are protected via SSL encryption.

Is my payment secure?+

Absolutely. Your security is our priority. We use industry-standard SSL encryption to protect your personal and financial information. We do not store your credit or debit card details on our servers.

How do I choose the right size?+

To ensure a perfect fit, we provide a detailed Size Chart on every product page. We strongly recommend measuring yourself and comparing it with our chart before placing an order. If you are between sizes, we suggest going one size up for a comfortable fit.

Do you offer custom sizes or designs?+

Currently, Fame Leather Jackets specializes in high-quality ready-made outerwear only. We do not offer custom sizing or bespoke design services at this time. Please refer to our standard size charts for the best fit.

How long does shipping take?+

Our goal is to get your order to you as quickly as possible:

  • Handling Time: 2–3 business days (Monday – Saturday).
  • Transit Time: 8–10 business days (Monday – Saturday).
  • Total Delivery: Estimated 10–13 business days globally.
Can I track my order status?+

Yes! Once your order is shipped, you will receive an email notification with a tracking number. You can use this number on the carrier’s website (DHL, FedEx, or USPS) to monitor your shipment in real-time.

What shipping methods do you use?+

We use premium courier services like DHL, FedEx, and USPS to ensure your jacket arrives safely. We offer FREE Worldwide Shipping on all orders, with no hidden delivery fees.

What is your return policy?+

At Fame Leather Jackets, we provide a 30-Day Easy Return Policy to ensure your total satisfaction, covering size issues, quality concerns, or even a change of mind. If your order arrives in a damaged or defective condition, please notify us at sales@fameleatherjackets.com within 48 hours of delivery with clear photos so we can prioritize your case. Returns are accepted within 30 days of delivery, provided the item is in its original condition unworn, unwashed, and with all original tags still attached. For more details, visit our full Returns Policy.

What if my item arrives damaged or incorrect?+

In the rare event of a damaged or incorrect item, please contact us at sales@fameleatherjackets.com within 48 hours of delivery. Please provide clear photos of the issue and the packaging, and we will prioritize a replacement or a full refund for you.

Can I cancel or change my order?+

Customers can cancel their order within 24 hours for a full refund. Once the order has been processed or shipped, cancellations are not possible. In such cases, customers can follow our 30-day Return Policy once they receive the item

How do I care for leather or wool items?+

To preserve the quality of our leather and wool garments, we recommend professional cleaning only. Avoid exposure to direct sunlight for long periods and store your items in a cool, dry place. Do not machine wash or tumble dry.