At Fame Leather Jackets, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we offer a transparent and easy return, exchange, and refund process as outlined below.
30-Day Return & Exchange Policy
Eligibility for Returns & Exchanges
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Returns and exchanges are accepted within 30 days of delivery.
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Items must be:
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Unused, unworn, unwashed, and unaltered
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In original condition
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With all original tags attached
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Returned in original packaging
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Items that are worn, damaged due to misuse, altered, or returned after 30 days are not eligible.
Exchanges
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Size, color, or incorrect item exchanges must be reported within 3 days of delivery.
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Customers must provide clear product photos and measurements (if requested).
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The replacement item will be shipped after the returned item passes inspection.
 How to Initiate a Return or Exchange
To request a return or exchange, please email us at:
📧 sales@fameleatherjackets.com
Include:
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Order number
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Reason for return or exchange
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Clear product photos (required for damaged, defective, or incorrect items)
Once approved, our support team will provide return authorization and return instructions.
Customers must use a trackable shipping courier for all returns.
 Return Shipping Costs
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Return shipping costs are the customer’s responsibility.
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If the return is due to our error (wrong item, defective, or damaged item), we will:
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Cover the return shipping cost OR
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Issue a full refund, including shipping fees.
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Refunds
Refund Processing Time
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Once the returned item is received and inspected, you will be notified via email.
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Approved refunds are processed within 3 business days (processing time may vary by bank or payment provider).
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Refunds include:
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Item cost
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Applicable taxes (if any)
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Refunds are issued only to the original payment method used at checkout.
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Return shipping costs are non-refundable unless the item was defective, damaged, or incorrect.
 Non-Returnable & Non-Refundable Items
The following items are final sale and cannot be returned or refunded:
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Sale / clearance items
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Promotional products
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Gift cards
Damaged, Defective, or Missing Items
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Must be reported within 3 days of delivery.
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Clear photos are required.
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If verified, we will:
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Replace the item OR
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Issue a full refund, including shipping charges.
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Payment Methods & Refund Source
We accept:
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Visa
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MasterCard
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American Express
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Maestro
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PayPal
🔒 All payments are processed through secure and encrypted payment gateways.
We do not store or have access to your payment details.
Refunds are issued back to the same payment method used for purchase.
Shipping, Taxes & Duties
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Free Worldwide Shipping on all orders
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Taxes are calculated and charged at checkout
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Customers are responsible for any custom duties or import taxes
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Custom duties and import taxes are non-refundable
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Tracking details are shared via email once the order is shipped
 Return Address
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Return shipping address will be provided after return approval via email.
Company Information
Business Name: Fame Leather Jackets
Website: www.fameleatherjackets.com
Email: sales@fameleatherjackets.com
Phone: +1 (732) 406-5919
Business Address:
6 Murray Hill Terrace Marlboro, NJ 07746-1748 United States
Customer Support Hours:
Monday – Friday | 9:00 AM – 6:00 PM (EST)
Response Time: Within 24 business hours
