Return & Exchange Policy
At Fame Leather Jackets, we want you to be completely satisfied with your purchase. If you have any concerns or issues with your order, please review our Return & Exchange Policy below:
Returns
Conditions for Returns:
Time Frame: You may return items within 30 days of receiving your order.
Condition: Returned items must be in their original condition, unused, and with all tags attached.
Authorization: Before returning an item, please contact our customer support team to obtain authorization and instructions.
Refund Process
- Once your return is received and inspected, we will notify you via email.
- If the return meets our conditions, a refund will be processed to your original payment method.
- Please allow a reasonable processing time for the refund to be reflected in your account.
Exchanges
Conditions for Exchanges:
Product Availability: Exchanges are subject to product availability. If the desired item is not available, a refund or store credit may be offered.
Condition: The exchanged item must be in its original condition, unused, and with all tags attached.
Exchange Process
- Contact our customer support team to initiate the exchange process.
- Once authorized, ship the item back to us.
- Upon receiving the item and confirming its condition, we will process the exchange and ship the new item to you.
Defective or Incorrect Items
If you receive a defective or incorrect item, please contact us immediately. We will arrange for a replacement or offer a full refund, including shipping costs.
Contact Information
If you have any questions or concerns regarding our Return & Exchange Policy, please reach out to our customer support team at radianterasales@gmail.com