Frequently Asked Questions (FAQs)

FameLeatherJackets

We value transparency and want to ensure you feel confident while shopping with us. Below are answers to some commonly asked questions:

1. Is shopping on FameLeatherJackets secure?
Absolutely. Our website uses industry-standard SSL (Secure Socket Layer) encryption to protect your personal and payment information. Your data is safe with us.

2. Can I change or cancel my order after placing it?
Yes, but only if the order hasn’t been processed or dispatched. Please email us at info@fameleatherjackets.com within 24 hours. Once shipped, no changes can be made.

3. Do you ship internationally?
Yes, we offer global shipping. However, certain countries may be excluded due to legal or courier restrictions.

4. Will I receive a tracking number?
Yes. Once your order is dispatched, we’ll email you a tracking ID so you can monitor the shipment in real time.

5. What payment options are available?
We accept Visa, MasterCard, American Express, PayPal, Stripe, Google Pay, Apple Pay, and most major debit/credit cards. All transactions are processed securely.

6. Do you offer custom jacket designs?
Yes! We accept requests for custom sizes, colors, and designs. Just reach out to our support team before placing your order.

7. What happens if I enter the wrong shipping address?
If you inform us before dispatch, we’ll correct it at no extra charge. If the item is already shipped, rerouting will depend on the courier’s policy and may incur additional charges.

8. What types of leather do you use?
We use high-quality materials like lambskin, sheepskin, cowhide, and some blended textiles. Each jacket is crafted for style, comfort, and durability.

9. How should I care for my leather jacket?

  • Store it in a cool, dry place

  • Use a padded or wide hanger

  • Avoid prolonged exposure to sunlight or heat

  • Apply leather conditioner occasionally

10. How do I contact customer service?
For any inquiries, email us at info@fameleatherjackets.com or use the contact form on our Contact Page. Our team is available to assist you promptly.
Phone: +1(732)406-5919